Skip to content
Tax-Free No 7%-10% sales tax on all products
One-Year Warranty on All Escooters
Delivered in 3-5 business days.

Privacy Policy


🔒 Privacy Policy

Effective Date: May 20, 2025

At JGH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from https://www.jghscooter.com.

By using our website, you consent to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly:

  • Order Information: Name, email, billing/shipping address, phone number, and payment details.

  • Account Details (if you register): Name, email, password, country, and IP address.

  • Customer Service Records: When you contact us via email or live chat.

  • Marketing Consent: Information provided when subscribing to our newsletter.

b. Automatically Collected Information:

  • Device & Usage Data: IP address, browser type, referring pages, session duration.

  • Cookies & Tracking Technologies: See section 6 for more details.

c. Information About Others:

  • If you provide recipient details for a gift or alternate shipping, we collect only the necessary information to fulfill that order.

2. How We Use Your Information

We use your personal data to:

  • Process orders and deliver products

  • Send order confirmations and updates

  • Respond to inquiries and provide customer support

  • Personalize your website experience

  • Improve our services through analytics

  • Comply with legal and regulatory obligations

  • Send marketing communications (only with your consent)

You may opt out of marketing at any time by emailing: question@jghscooter.com

3. Sharing Your Information

We may share your data with:

  • Trusted service providers: Including logistics, payment processors, and IT support.

  • Within our business group: For operations and customer segmentation.

  • Legal authorities: When required by law or to protect our legal rights.

We ensure that any third parties handling your data maintain appropriate data security standards.

4. International Transfers

Some data may be processed or stored outside the European Economic Area (EEA) or your country. We implement safeguards such as contractual clauses or rely on Privacy Shield-certified partners to ensure adequate protection.

5. Data Security

We take the security of your data seriously and use:

  • SSL encryption during data transmission

  • Secure storage infrastructure

  • Access control and role-based restrictions

  • Regular audits and monitoring

6. Cookies & Tracking

Cookies help us:

  • Remember your preferences

  • Analyze website performance

  • Provide a personalized experience

You can manage or disable cookies through your browser settings. For more, see our [Cookie Policy].

7. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to processing or request data portability

  • Withdraw consent to marketing at any time

To exercise your rights, please email: question@jghscooter.com

📍 Additional Rights for California Residents (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):

a. Your CCPA Rights:

  • Right to Know: What personal data we collect, use, and share.

  • Right to Delete: Request deletion of your personal data, subject to exceptions.

  • Right to Opt-Out: Say no to the sale of personal data (we do not sell personal data).

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To submit a request, contact us at privacy@jghscooter.com. You may also appoint an authorized agent to act on your behalf.

8. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

9. Policy Updates

We reserve the right to modify this policy. Updates will be posted on this page, and significant changes will be emailed to you 30 days before they take effect.

10. Contact Us

If you have any questions or concerns, please reach out to:

📧 Email: question@jghscooter.com
🌐 Website: https://www.jghscooter.com


Cart

Your cart is currently empty